Cottage Flair ... Policies
Shipping:
All small items are shipped via USPS or UPS, choice based on the most economical means. We recycle clean, sturdy boxes, bubble wrap and packing peanuts. Occasionally shipping fees charged to orders placed outside of the continental US are incorrect (too low). If this happens, we will contact you with the correct amount and give you a choice to continue with the order or to have the order cancelled and refunded.
Smaller size pieces of furniture are shipped via UPS.
Larger pieces of furniture are either pick up only or shipped via freight. We do not arrange shipping but can help you with the process. You may choose your own shipping company that blanket wraps or we recommend Plycon Transportation group. Please call or email for a shipping quote prior to purchasing.
Sales tax (6.35%) is added to all orders shipped within Connecticut.
Smaller size pieces of furniture are shipped via UPS.
Larger pieces of furniture are either pick up only or shipped via freight. We do not arrange shipping but can help you with the process. You may choose your own shipping company that blanket wraps or we recommend Plycon Transportation group. Please call or email for a shipping quote prior to purchasing.
Sales tax (6.35%) is added to all orders shipped within Connecticut.
Delivery discrepancies, damages, and freight charges are the sole responsibility of the freight carrier. Once the merchandise has been accepted by the buyer, they need to obtain a refund from the freight company. Please examine the box contents upon arrival in the presence of the driver. Any damages must be noted at the time of delivery and taken up with the freight carrier.
Payment options:
We accept payment through Paypal. You may also pay with a credit card by calling 860-663-5619 and we can take your information. If you prefer to send a check, the merchandise will not be shipped until the check has cleared.
All furniture sales are final. The furniture pieces are vintage and may have small imperfections that add to the character. We make certain that all drawers, doors, etc. are functioning properly and that the pieces are sturdy and in good condition. All of the white furniture is painted in white dove and distressed. The specific color of the pieces painted in anything other than white will be listed in the description. Feel free to contact us for additional photos or color samples.
Gift Wrapping:
We offer free gift wrapping on regular sized items. They gift can then be shipped to you or to the recipient. (If you are purchasing several items and shipping to two addresses, additional shipping costs will be added).
Layaway for furniture pieces only: We offer a maximum of two months to layaway furniture pieces with 1/3 of the cost for down payment. If you choose to cancel the sale, $50 or the down payment (whichever is less) is non-refundable.
Retail Shop:
Layaway for furniture pieces only: We offer a maximum of two months to layaway furniture pieces with 1/3 of the cost for down payment. If you choose to cancel the sale, $50 or the down payment (whichever is less) is non-refundable.
Retail Shop:
Because we also have a retail location, once in a while an item sells online and at the shop as well and therefore, we are unable to provide that item to the website customer. We try very hard to avoid this problem but it does occur sometimes.
Feel free to email us with any questions or for paint and/or fabric swatches.
Feel free to email us with any questions or for paint and/or fabric swatches.
Thank you for browsing Cottage Flair !!!
